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The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/9/2005 and 8/16/2005. Customer last names have been initialized for privacy.

"They did a wonderful job, and they were easy to work with." - Ann F.

"They were wiling to work any odd hours. They come in to do the job and got it done well. The enamel spray work they did on my door was beautiful. They were clean, fast, and they did a great job." - Bruce B.

"He did what he said he would do in a timely manner. Also I liked his personality and the guidance he gave me." - Judith S.

"They were courteous and very neat." - Arlene S.

"They were very pleasant and easy to get along with. Also he promised things and delivered." - Phyllis N.

"Attention to detail" - Jim H.

"Professional, on time, and the reasonable cost" - Carol S.

"They showed up on time, and they were very clean." - Aisha G.

"I thought they did a very good job. They were also very nice, and they cleaned up after themselves. I thought they did a very nice job on the exterior of our home." - Jane H.

"The bid on the job was reasonable; it was in the right price range. They came in when they said they would, and they completed the job when they said they would. Also they cleaned up afterwards, and it was a very nice, thorough, and professional job." - Joyce H.

"If something was not right, they made it right." - Mari C.

"They were very accommodating to our schedule." - Brian T.

"Their service" - Greg L.

"They were very conscientious, and they provided a very good service." - Gary G.

"They were reliable, punctual, and they did a good quality paint job. He did the estimate himself and came out to do the job. All questions were answered immediately." - Frances D.

"Everything was great." - John P.

"They are very thorough, and they do quality work. I've recommended them to friends and family." - Rob C.

"The came around a lot which was nice. They were professional, on time, and they got everything done when they said it would be done. There were no problems, no mistakes, or anything that needed to be re-done. I was very satisfied." - Shanna B.

"They were professional. They did our restaurant and we're definitely going to use him for our house." - Sal A.

"I like the way the colors in my room settle in the light. John spent a lot of time with me going over everything, and I am so pleased with the results." - Lisa K.

"They came in quickly, they did exactly what we requested, and they were neat." - Tom S.

"Whoever was supervising was great. I'm very particular and a fussy customer. I asked a lot of questions and pointed out many things. He was so sweet and receptive to that, and he just took care of everything. His responsiveness was great." - Margaret B.

"They were prompt, kind, and courteous." - Alexandra M.

"They did a good job, they finished the job on time, and they were very trustworthy." - Geoff W.

"They delivered what they said they would in a very efficient manner at a reasonable price. We were very happy with the job they did." - Ed K.

"The quality and the timeliness of the work were very good. It was done quickly, but the last thing that meant the most to me was the follow up. We changed our mind and wanted to repaint the arch a different color. He came back and did it at no extra charge. You can't get better service than that." - Betsey K.

"Attention to detail and communication, I liked their attention to detail, their communication skills and their can-do attitude." - Kristen C.

"They did a thorough job." - Mrs. M.

"The quality and the speed" - Matt B.

"They were neat, careful, and they cleaned up after they were done. They're excellent painters." - Carol C.

"Attention to detail" - Jason P.

"The quality of the work and the clean up were very good." - Toby M.

"I liked that they went above and beyond the call of duty. They did a super job in refinishing our front door. They were neat, clean, and the neighbors complimented us on it." - Ms. S.

"They did a quality job." - Elizabeth S.

"They were very neat and meticulous. I was very satisfied." - Mr. W.

"They did what they promised, and they stuck to the original price they quoted." - HOA- S.

"Their professionalism and courtesy" - Denise H.

"We liked the quality of the work and the fact that they contacted us afterwards." - Catherine W.

"John Burke was very responsive and professional." - Denise K.

"Friendliness and attention to detail" - Christine B.

"They were clean." - Fannie C.

"They were very professional." - Rory V.

"He stuck to the price he quoted us." - Craig K.

"John's demeanor was great. He gave me a lot of good advice and he had a great selection of colors. Also the quality of the work was great." - June R.

"Honesty, integrity, and good painters" - Marilyn B.

"They worked in 110-degree weather and did a beautiful job." - Rosemary P.

"The quality of work and the service were great. Also they cleaned up afterwards." - Dave S.

"They were able to do it when we needed it done." - Cathy S.

"The quality" - Jane K.

"He was very professional, on time, and he did what he said he was going to do. He did a really good job." - Michael P.

"I liked the quality of work and John's attitude. He urged his workers to make sure I was 100% satisfied." - Christine S.

"John has a very customer-oriented approach and takes the time to meet with the client." - Steve S.

"I thought the price was reasonable, and I liked that the owner of the company was personally involved in the project." - Mike S.

"I liked the personal touches that John puts into his service." - Jeff M.

"I appreciated the help I got in selecting colors and figuring out what to do." - Paul E.

"They were very responsive, and they did a good job and great clean up." - Susan B.

"I liked John, he was very professional." - Mike Z.

"They were honest." - Josh S.